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You can search our knowledge base articles, browse public discussions, or create a new discussion if you’re having trouble.
If you take the time to create an account, you’ll be able to post private discussions (that only yourself and our support team can see) and track your existing discussions. However, if you don’t want to create an account, you can still create a public discussion in our discussion area.
At Coradine we prize excellent service, if you're not happy, we're not happy. Our goal is to deliver service "above and beyond", a level of quality surpassed only by our desire to bring you the best aviation software tools in the industry.
Our Pledge to You
We'll do whatever it takes to make Coradine Aviation Systems software and service the best you've ever experienced.And here's the fine print:
We hire people who really mean it when they say, "Have a nice day." We treat them as well as we want them to treat you.
Helping You Do It Policy
If you don't understand something, we'll personally walk you through it.
If you're not satisfied, we're not satisfied. We will do everything we can to ensure you love our products as much as we do, and assist you every step of the way. If you're still not happy, we'll refund your money with a smile, we promise.
Special Request Policy
We have, find & make solutions. If you have any trouble finding one here, we'll make one just for you.
As a general rule, we don't offer phone support because in the time it takes to handle one customer via a phone call, we can handle dozens through discussions in our support center.
Also, our online support is very responsive and very personalized unlike larger companies that outsource call services. If an issue cannot be resolved via our public or private discussions, we will schedule a phone call or iChat screensharing session to take care of you.
Stay in the Loop
We want to be sure you're always in the know and getting the most from your Coradine products. We have a newsletter as well as regular updates on Facebook and Twitter.