Cannot import a schedule
Jonathan Briggs
via web
Hi,
I have Logten pro V6 for the mac and for the iPad and am trying to
import my roster to it. I have tried to copy and paste, or save as
a PDF and import via Acrobat but nothing seems to work. I keep
getting a message that no flights were found in the data I
imported.
I work for Thomas Cook Airlines in the UK, and the fostering system is called SABER. I have enclosed a couple of screen shots to show what happens. The first is of the box into which the data is pasted, this is from adobe acrobat and is just a straight copy and paste. The second is the message I get when I try to import the data. I guess its a formatting issue, but have no idea how it should be formatted other than following the instructions on these pages.
Anyone any ideas?
Screen_Shot_2012-01-26_at_09.32.51.png
Screen_Shot_2012-01-26_at_09.33.11.png
Comments are currently closed for this discussion. You can start a new one.
Support Staff 2 Posted by Jeremy Scarpelli on 27 Jan, 2012 11:34 PM
Hi,
Is this a new system at your airline? I found one request in our development queue for a schedule import update. Would you mind attaching your schedule below? How many different schedule formats does your airline have? I apologize for the inconvenience.
Cheers,
Jeremy
Jeremy Scarpelli closed this discussion on 27 Jan, 2012 11:34 PM.
Jonathan Briggs re-opened this discussion on 28 Jan, 2012 10:30 AM
3 Posted by Jonathan Briggs on 28 Jan, 2012 10:30 AM
Hi,
I don't think its a new system, we have had this system since the merger with MYT about 4 years ago.
I have attached a copy of my roster. One is in PDF and the other is the HTML page that you see when you log into the system.
Thanks for your help.
Support Staff 4 Posted by Jeremy Scarpelli on 29 Jan, 2012 05:04 AM
Hi,
Do you work for Thomas Cook UK or Belgium or Scandinavia? Try opening your PDF in Acrobat, select all the text and then paste it into the import window while choosing Thomas Cook and let me know if you have any luck. If not I'll add this request to our database for future development.
Cheers,
Jeremy
5 Posted by Jonathan Briggs on 31 Jan, 2012 09:41 AM
Hi Jeremy,
I have done as you asked, and it still wont work. I work for Thomas Cook Airlines UK. I know people in my airline have managed to do this with the old version of LogTen Pro, could it be a problem just with V6?
Regards
Jon Briggs.
6 Posted by Jonathan Briggs on 31 Jan, 2012 11:55 AM
Hi Jeremy,
Just got talked through it by a colleague, and managed to get it to work.
Thanks for your time.
Support Staff 7 Posted by Jeremy Scarpelli on 31 Jan, 2012 05:57 PM
Hi,
Okay, thanks for letting me know. What was the trick? Were you pasting in the wrong information or the wrong format?
Cheers,
Jeremy
Jeremy Scarpelli closed this discussion on 31 Jan, 2012 05:57 PM.