Extracting Data from an iTunes Backup on a PC
There are some rare occurrences where one might need to extract data from the iTunes Backup on their PC. Note: if you have a Mac, and need to do this, please see this article for Mac instructions.
There is a free tool that will allow you to access the iOS device's logbook file from the iTunes backup. The tool is called the iPhone Backup Extractor and can be downloaded here.
To get the data off of your iOS device, you will first need to perform a backup of the device using iTunes. To do this, follow these steps:
- Connect your iOS device to your computer with the USB cable
- Launch iTunes, right click on the iOS device and perform a backup.
- Now Launch the iPhone Backup Extractor. At first it will be reading all the backups from iTunes and look like this
- Select the appropriate backup for the appropriate device from the drop down list and press Next.
- Click on the [+] next to Application to expand, and then scroll until you find a folder starting with "com.coradine"
NOTE: If you are using the software unregistered, it will only save 2 files at a time, and then also give you a delay before you can save more files. All your data is stored in the file ending .sql. But if you have Images, you will want to save each of the image files inside the Images folder.
- Place a checkbox next to the folder with the following title: "com.coradine.iphone.LogTenPro" for LogTen Pro iPhone or "com.coradine.ipad.LogTenPro" for LogTen Pro iPad. If you are trying to extract data from LogTen Pro 6, then the titles will include a LogTenPro6 at the end (see picture).
- Select a location to extract the data and save the data. When its complete, it will let you know via a popup window.
- Go to the location where you extracted the data and go to the Documents folder.
- Compress the LogTenMobile.logten file and send that over.
NOTE the iTunes backups need to be unencrypted for this to work on our end.